North Sails One Design International Ltd
Terms & Conditions
shopping at this site you accept the following terms and conditions.
These are also our terms and conditions for purchases made by telephone
through our UK office or placed via e-mails through firstname.lastname@example.org
or via a North One Design Sales representative.
Carriage and Delivery:
- For deliveries of purchases under £100 goods will be shipped via the appropriate method, either Royal Mail or courier.
- All purchases over £100 will be shipped via courier.
- Shipping charges will be added to all purchases as standard at checkout, unless seasonal promotions state otherwise.
- Once your order is taken we will send an email confirmation to advise when your item(s) has been dispatched.
- All items in stock will be dispatched within two working days.
- UK deliveries will de delivered within 1-2 working days from day of dispatch.
- Mainland Europe deliveries will be delivered within 3-5 working days from day of dispatch (Pending customs).
- For deliveries outside the EU orders will need to be made through a North Dealer and a delivery quote will be given.
- The buyer shall be responsible for receipt and checking of the consignment, with a signature required for all courier shipments.
- For consignments that are delivered damaged please ensure you sign saying damaged goods.
- We will require photographic evidence of the condition of the packaging and goods themselves.
endorsement of “not checked” or unexamined (or different words to this
effect) will not render North Sails liable for any damage discovered.
Prices, invoices and Payment:
Goods will be invoiced at the prices quoted on the date of the order placed.
Unless otherwise stated written quotes are valid for 14 days.
deposit is required on the date of order placed with the full balance
due before despatch. In the case of the goods being shipped within 3
working days of order place date, the full amount will be taken as the
order is submitted.
No goods will be shipped without full payment.
Reservation of title:
to any goods supplied by the company shall not pass to the Purchaser
until all payments due in respect of the goods are made in full by
either the acceptance of Sterling currency by an authorised agent or the
Company's bank account being credited with cleared funds. Until such
time as title is transferred the goods shall remain the absolute
property of the Vendor. Default of payment by the Purchaser, when
lawfully demanded by the Vendor, the Vendor shall be entitled to enter
the premises of the Purchaser, and recover the goods. If, nevertheless,
the Purchaser sells the goods or sells items into which the goods have
been incorporated before the goods have been paid for in full, he shall
hold the proceeds of sale on trust for the Vendor and the Vendor shall
be entitled to trace the goods into such items of proceeds of sale.
Returns & Exchanges:
Goods returned must be in new and unmarked condition, and must be accompanied by the invoice or delivery note.
No return or exchange will be accepted after 14 days of Invoice.
The buyer shall be responsible for packing, insurance and carriage costs of the returned goods.
Original shipping charges plus a £5.00 admin / restocking fee will be charged on all returned goods.
Custom built products or permanently marked products such as spinnakers with numbers cannot be returned.
company warrants that goods will be free of defects in material and
workmanship. The company at its option will repair or replace the goods
which are returned to the company by the buyer and which the company is
satisfied are defects.
Warranties exclude consequential Loss or
Damage, defects judged by the company as fair wear and tear and improper
handling or use of the goods.
Sails One Design take a proactive approach to user privacy and ensure
the necessary steps are taken to protect the privacy of its users
throughout their visiting experience. This website comply's to all UK
national laws and requirements for user privacy.
What we do with the information we gather
require this information to understand your needs and provide you with a
better service, and in particular for the following reasons:
· Internal record keeping.
· We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special
offers or other information which we think you may find interesting
using the email address which you have provided.
· From time to
time, we may also use your information to contact you for market
research purposes. We may contact you by email, phone, fax or mail. We
may use the information to customise the website according to your
We are committed to
ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure
the information we collect online.
website. Where applicable this website uses a cookie control system
allowing the user on their first visit to the website to allow or
with recent legislation requirements for website's to obtain explicit
consent from users before leaving behind or reading files such as
cookies on a users computer / device.
cookie is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the cookie
helps analyse web traffic or lets you know when you visit a particular
site. Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and
dislikes by gathering and remembering information about your
We use traffic log cookies to identify which pages are
being used. This helps us analyse data about web page traffic and
improve our website in order to tailor it to customer needs. We only use
this information for statistical analysis purposes and then the data is
removed from the system.
Overall, cookies help us provide you with a
better website, by enabling us to monitor which pages you find useful
and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to
share with us.
You can choose to accept or decline cookies. Most web
browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent you
from taking full advantage of the website.